Launched in 2007 Group is a UK-based credit management, recoveries management, and business process outsourcing company working in both the B2C markets together in Glasgow and also Stratford-upon-Avon. Its focus is on realizing its clients' needs and providing innovative solutions that help construct triumph for them and for their customers.
Widely regarded as a pioneer in regards to innovation and the use of new technology has established itself as a market leader when preserving its freedom from larger less agile competitors. Considering that the businesses launch back into 2008 and its staff have won a number of high profile industry awards includingthe best utilization of technology for its self service client portal WeWantToSayYes.co.uk and again in 2016 for its voice recognition dialler platform, as well as being known for advanced use of technology is thus far the sole DCA to have won both ideal consumer and finest commercial DCA.
When you work with nothing is taken for granted, we have some opportunity to get to understand you and your clients, the strategy we invent for you is special to your business needs and evolves together with our venture.
Customer focussed, has consistently worked with the impression that irrespective of the current situation a customer finds themselves dealing with, so that they can be and will always remain a valued customer of our clients, this ethos ensures that works with its customers across a variety of debt types and era. As well as working with customers on overdue arrears and aged debt balances also works with a check here number of clients at very early phase arrears, often in a white tag capacity carrying and representing the brand name of a number of the UK's biggest names.
Investing in our people, we are a professional services business focusing on a very high set of standards that are regulated by the Financial Conduct Authority, and as member of the highly recognized Credit Services Association we are dedicated to ensuring that all our people work into the very highest of standards. Development and training play an integral part in the working lives of all employees at all levels, Coaching does not finish once induction is finished but is ever present throughout the working environment.
Quality assurance plays an integral function in all that we do ; QA rolls all elements of our business enterprise and is covered 4 Top Ways Debt Collectors Abuse Your Rights DaveRamsey.com with our line of defence and backed up through our very own internal audit team and separate compliance capabilities.
Groups senior management team consists of a number of the most experienced and well recognized professionals in the business, with more than a 150 years joint experience in the realm of financials.